Cycling Industries Europe (CIE) has an exciting opportunity for an Membership Administrator to play a key role in supporting our growing organization and ensuring the smooth functioning of our membership operations, expert group meetings, and financial processes.

We are seeking a detail-oriented and organized individual with experience in administrative coordination within European associations. The ideal candidate will excel in membership management, membership invoicing, financial support, and organizational tasks, contributing to the success of CIE’s internal operations and external member engagement.
 

Key Responsibilities:

Membership Management:

• Process membership applications and onboarding.

• Coordinate membership upgrades, membership invoicing, withdrawals, and fee payment follow-ups.

• Maintain accurate records of membership statuses and manage processes like resignations and terminations.

• Assist outreach and engagement with potential member companies

• Support the management of day-to-day member relations (responding to queries, updating contact lists, management of contact form correspondence)

Meeting Coordination:

• Organize and support internal member meetings, including scheduling and communication with participants. Including expert groups; working groups; annual meeting; etc:

• Share updates and relevant information during operational and management meetings.

Administrative Support:

• Assist with financial processes, including invoicing, follow-ups payments and reporting.

• Compile quarterly reports and other documents to support the organization’s leadership.

• Maintain membership databases, intranet pages, and website content related to membership.

Communications and Events:

• Assist with communications, webinars, and events related to membership activities.

• Ensure marketing materials are up to date and aligned with organizational priorities.

About You:

• Proven experience in administrative roles, preferably within European associations or membership organizations.
• Strong organizational and time management skills with attention to detail.
• Excellent written and spoken English (additional languages are a plus).
• Proficiency in Microsoft Office (especially Word, Excel and Outlook), and tools like Zoom and Canva. CMS experience (Typo3) would be an advantage.
• Effective communication and interpersonal skills.
• A proactive attitude and willingness to learn about the cycling industry and membership-based organizations.

What We Offer:

• An opportunity to work in a dynamic and international team.
• Flexible, part-time working arrangements. The successful applicant will be required to work 2 or 3 days per week.
• A chance to contribute to the growth and success of the cycling industry in Europe.

Employment arrangements, terms and conditions

• These terms and conditions are indicative and will be confirmed during the recruitment process. No detail expressed here can be considered part of an employment offer and all employment terms are determined by the Belgian employment law in force during the period of employment.
   
• We reserve the right not to make an appointment based on this current advertisement and to re-advertise on our terms.

Application

A CV together with a covering letter expanding on the application for the post should be sent in confidence using the email address info@cyclingindustries.com by close of business on Sunday 12 January 2025. Include details of your current salary in the covering letter.

Successful candidates will be invited to attend an in-person interview at the end of January, 2025.

We apologise, but due to limited capacity only candidates selected for interview will be contacted.

If you’re passionate about contributing to a vibrant and sustainable cycling industry and have the skills to support our administration and operations, we’d love to hear from you!

Cycling Industries Europe (CIE) has an exciting opportunity for a Communications Coordinator to play a leading role in developing our extensive communications and professional networking activities towards our member companies and external stakeholders.

We are looking for someone who already has a track record of promoting the work of an association, company or public body including advocacy, public relations, communications, networks and events. You are experienced with a variety of digital communications tools. You are impactful and precise with content. Your experience enables you to take a development role, building our communications over time as well as immediate impact. The ideal candidate would also have experience in communicating about EU funded projects and organising events/webinars. Experience in a similar communications role or position within a European trade association will be highly valued.

Discover here all the essential and desired requirements for the Communications Coordinator role in detail.
 

Job Description

CIE encourages employees to work to their strengths and ambitions in partnership with other colleagues. Therefore, the exact split between roles is not fixed and will be designed with the involvement of the team. There is considerable scope for the successful candidate to grow their own portfolio of activities over time. Nobody at CIE is ever bored!

Purpose of Role:             

The post-holder’s overall aim is to ensure that CIE has communications outputs that consistently support and enhance the goals of CIE’s advocacy actions, projects, campaigns and events. The Communications Coordinator will be a key supporter of all colleagues and expert groups, providing support for their projects, media and communication tools and managing delivery of high-quality communications actions.

Scope of Role:

• CIE internal and external communications and marketing outputs including website and web materials, print and design, online, public relations, advocacy events, online webinars, media and social media.
• Planning, tracking and reporting on communications activities as required by CIE procedures and external stakeholders.
• Acting as CIE’s editor (including web site editor), receiving, commissioning and approving materials from a wide range of contributors. Ensuring delivery to expected impact, time, and budget of CIE content and activities including: web materials, press releases, social media, print and design for publications such as reports, public relations, advocacy events and online webinars.
• Managing trainees, project partners, designers and publishers.
• Development and monitoring of brand, corporate design and communications content for CIE.
• Act as media officer for CIE and partners in our projects, liaising with European media and generating coverage for our work.
• Event: play a key role in the organisation and communication of the annual CIE Summit.
• Other duties as may be agreed by the CIE management team. 

Employment arrangements, terms and conditions

These terms and conditions are indicative and will be confirmed during the recruitment process. No detail expressed here can be considered part of an employment offer and all employment terms are determined by the Belgian employment law in force during the period of employment.

We reserve the right not to make an appointment based on this current advertisement and to re-advertise on our terms. 

The package here reflects what we offer our full-time employees, with our aim to offer an employment package in line with similar NGOs in our sector.

Contractual basis and package:

• This is a full-time position of open duration.
• Salary and benefits relevant to experience and role.
• 13^th month payment.
• Lunch vouchers and travel allowance.
• 20 days legal and 10 days extra-legal holiday per year

Additional benefits are available after 12 months service, including: extra-legal pension and health insurance.

Hours and location:

• We hope successful candidates will be available to start no later than the first of March 2025.
• Candidates must have the legal right to live and work in Belgium.
• All employees are expected to attend key events and meetings in Brussels and in other countries on a routine basis.
• Employees currently have the option to work at home some of their working week, but currently the team averages 50-80% in the Brussels office.

Application

A CV together with a covering letter expanding on the application for the post should be sent in confidence using the email address info(at)cyclingindustries.com by close of business on Wednesday 18th December 2024. Include details of your current salary in the covering letter.

Successful candidates will be invited to attend an in-person interview on January 9, 2025. We apologise, but due to limited capacity only candidates selected for interview will be contacted.

The new CEO of CIE will play a pivotal role in shaping the future of the European bike industries. The sector has had recent successes with the European Declaration on Cycling and the inclusion of cycling in the EU’s Mobility Transition  Pathway for industrial policy. As the sector is consolidating, CIE  needs to capitalize on its legacy and successeses but also to change dimension to be seen by the EU policy makers as the go to sectoral trade association. 

The CEO will provide strategic leadership, foster industry partnerships, and advocate with policy makers for the association’s goals and priorities. The successful candidate will demonstrate profound leadership skills, understanding in the whole cycling industry and legislation as well as sound management experience.  
 

Profile of the candidate sought: 

The Board of CIE has defined the candidate they are seeking as follows: 

• Team leadership/teamplayer in order to create a strong Brussels team 
• Long term strategic thinker  
• Communication skills to adapt complex messages in a comprehensible manner to all parties 
• Good understanding of Brussels/EC and national policy processes 
• Manager of strategic partnerships (content and financial) 
• Focus on fulfillment of the industries’ goals and taking relevant decisions with the CIE Board.  
• Desirable: Understanding of the regulatory framework for mobility or the industrial sector 

Missions and Responsibilities

The new CEO of Cycling Industries Europe will be expected to build on the achievements of the current team in addressing the main strategic priorities for the coming years, including by developing a new strategy and activities plan following the upcoming European Parliament elections and based on the composition of the new European Commission. The new CEO should also be able to develop technical knowledge and understanding of the cycling  industry and its environment, based on experience within the sector or from other industries.  

1. Leadership and Members Management 

• Develop and implement a forward-looking vision and strategy for CIE, aligning with the organisation’s mission, values with the support of the President and the Board of directors. 
• Identify emerging trends, challenges, and opportunities within the business environment of the cycling sectors (micro-mobility, alternative transport, new usages, innovation and infrastucture). Long term strategic thinker as per the cycling industry’s future and the positioning of the trade association in these discussions.  
• Foster strong and transparent relationships with member organisations, the President and the Board of Directors to ensure healthy and efficient collaboration. 
• Efficiently and strategically manage the evolution and growth of the CIE membership (criteria to become a member, potential new membership types or levels, etc.) in accordance with the President and Board of Director’s recommendation. 
• Be the face of the Association with industry actors, policy makers and technical bodies. Lead the high-level advocacy efforts of the Association and its efforts to advance the cause of the cycling sector. 
• Maintain and create effective member engagement through structures such as expert groups, working groups and projects. 

2. Expertise and effective communication 

• Current knoweledge or ability to rapidly develop good understanding of the sector, industrial policy, mobility and transport and allied issues in order to support overall CIE’s communications initiatives in addressing diverse stakeholders. 
• Understanding of the functioning of the European Union and internal dynamics is a must. 
• Capacity to connect CIE’s agenda to the policy priorities of the European Union, develop and maintain a network with high level stakeholders.  
• Ability to translate complex technical and industrial concepts into understandable messages to policy makers.  Reversely, be able to explain to the industry the impact of policy initiatives on members’ business models and how to take advantage of them.  
• Attach the industry’s interest to a large public debate on transport, mobility and sustainability goals. 
• Enhance the visibility and reputation of the organization through thought leadership, public speaking and media engagements, and public relations activities.  

3. Trade association management   

• Management of a team of 5 persons. The CEO will have to demonstrate his ability to lead the team and create a cohesive atmosphere, experience in that matter is a must. Understanding of human resources concept and practicalities. Organising the work of the team, objectives, KPIs and annual review performance. 
• Legal management of the association and responsibility for ensuring effective and efficient management, as well as compliance with the local legislation. Understanding of the association/companies’ legal framework in Belgium.  
• Together with the Head of Operations, financial planning and management of the organization’s budget. Diversifying the source of revenues through for example participation to European Projects. Establish strategic partnerships with other trade association and actors to advance the interests of the association. 
• Organisation and planning of CIE annual assembly in accordance with the Board. Presentation of the financial results, priorities and planning for the future.  

Why you should be interested in this role 

• Lead a well-established association and have impact on a number of topics linked to alternative mobility and sustainable transports agenda in the European Union.  
• Participate in the transformation journey of the organization and desire to promote the cycling sector as an inevitable partner on transport and mobility issues at EU and member states level.  
• Convinced about innovation and the potential of the sector as a tool to de-carbonize transport and support climate change agenda.  
• Interact directly with decision makers/partners within the community and sector in Europe and globally, and further grow an extensive strong professional network. 
• Work with a highly qualified, motivated and driven team. 
• Further build management experience leading a strong and multicultural team. 

Remuneration  

• Full time employee contract in Belgium or consultant contract  
• Competitive remuneration based on experience.  

How to apply  

Please send your CV and cover letter by email to Julien.Schiettecatte(at)mavence.com, mentionning “ CIE – CEO” in the object.